are valid for four test windows. Tests
are administered in English, are computer based, and
must be taken at an authorized and proctored facility.
Appeals to alter the test to accommodate language barriers and/or computer illiteracy will be
Test Rescheduling Instructions (within your testing window)
To reschedule an existing test appointment within the
same testing window, call Pearson VUE directly at least
one business day before your existing test appointment. Failing to
notify Pearson VUE at least one business day before the
existing test appointment will cause you to lose all
test fees. You will also be required to pay an
additional fee to reschedule within the testing window.
the CWEA office if you must reschedule (transfer) your
existing test appointment in a different testing window.
You must cancel your existing test appoinment.
Test Transferring (outside your testing window)
Rescheduling an existing test appointment in a different
testing window is called "transferring."
Only two transfers are allowed for each candidate per
do not need to pay a fee to transfer to the next
testing window. If
you transfer your test appointment a second time, or if
you transfer your appointment to a testing window other
than the next one, you will pay an additional test
You will lose your application fee if you do not notify
CWEA to transfer your test application within 5 business
days after your testing window ends.
Candidates who need to take their tests again must
submit an application and the appropriate fees. All
candidates must skip at least one testing window before
retesting. To be eligible to use the Retest
candidates must schedule the new test within the same
year as the original test. If you will retest more than
a year after your original test date, you will need to
fill out the regular test
application. Submit the
appropriate form to CWEA along with the appropriate testing
and wait to receive your approval letter. You will then
be able to schedule your test.
Test Cancellations Instructions
To cancel your test application or appointment, you must
notify CWEA in writing, with a signed letter; you may
email or mail (a phone call will not be sufficient). Your written request must be received at the
before your test window begins if you wish to avoid
losing all the fees you have paid. If you have a
scheduled test appointment with Pearson VUE, you must
contact them directly to cancel your appointment in
addition to notifying the CWEA office. Refunds (with an
administrative fee deducted) will be mailed within four
weeks. There are no exceptions to this policy.
DO NOT LOSE
The following will cause you to lose your test fees:
- Failing to
appear at your scheduled test appointment;
at the testing site without a current, government-issued
at the testing site 15 minutes after your scheduled test
you missed your test appointment, arrived 15 minutes (or
more) late, or did not have proper identification, you
will need to pay an administrative
This fee is required if you would like a new test appointment
Appealing Your Exam Results
All appeals must be submitted within two weeks, of your test date. Appeals will be reviewed by CWEA staff and/or subject matter experts and candidates will be kept up to date as to the status of their appeal. Once an appeal has been processed, candidates cannot submit a new appeal for the same test.
You may appeal under the following justifications (you cannot appeal a test simply because you did not pass the exam):
Test Delivery Appeal:
To appeal conditions at the test center, such as test site issues, test administration issues or computer problems simply fill out and submit an appeal form. CWEA staff will review your appeal and consult our test administrator, Pearson VUE, to investigate your appeal if necessary.
Test Question Appeal:
If you wish to appeal specific test questions, you may flag the question during your test using the Flag to Enter a Comment function. You are allowed to add comments about any question as long as you have time remaining. All comments are reviewed for feedback, but you must submit an appeal form within two weeks in order for your comments to be considered for an appeal of your exam results.
Non-substantive appeals or appeals without just cause will be automatically rejected. If you are not satisfied with the outcome of your appeal, you may request a review by the Technical Certification Committee. Their decision will be final.
The appeal form can be accessed here: CWEA Exam Appeal Form
Test Result Notification
Immediately after your test, you will see your score on
the screen. An Unofficial
Score Report will be given to you before you
leave the test site. To
request a copy from Pearson VUE, please call 888-749-3881.
They will mail or email a copy to you.
test results are mailed no more than four weeks after the
test date. All results are confidential and will only be
released to the certificate candidate. No
results will be given over the phone, or by fax or email.
Issue of Certificate
Certificates will be issued to all candidates who pass
the examination. Certificates are mailed with your
official test results.
candidates are required to show at least one current, valid,
government-issued photo identification (State driver’s
license or ID, or passport). You do not need to bring
your eligibility letter to the test site.
are only allowed to bring an approved calculator (see
below for a description) into
the test site.
An onscreen calculator (basic and scientific) is
available in all CWEA tests. Candidates may bring a handheld calculator as
long as it is from the CWEA-approved calculator list.
See models below.
FX-115 models (any Casio calculator with FX-115 in
TI-30x and TI-36x models
models except EL-W516B and EL-W535B
All certificates must be renewed annually.
Certifications expire one year from the last day of the month
in which the certification test was held.
Renewal notices are mailed to certificate holders three
months before the expiration date. It is the certificate
holder’s responsibility to ensure that his or her
certifications remain valid.
have been expired for more than two months are subject to
the renewal fee plus a late fee. The late fee is a flat
fee that increases over time: the longer the certificate holder
waits to renew, the greater the fee. Re-applying to take the test is required
to reinstate certificates that have been expired for more than two years.
CWEA certificate holders shall be required to renew
certificates annually. Certificate holders shall also be required to provide
evidence of completion of the required 12 contact hours of continuing
education for certificate renewal every two
years, beginning with all certificates renewable in
January 2004. For more information, visit CWEA’s
with Disabilities Act
In compliance with the Americans with Disabilities Act,
reasonable accommodations will be provided for those
individuals who provide CWEA with a physician’s
certificate (or its equivalent) documenting a physical
or psychological disability that may affect the
individual’s ability to successfully complete the
certification examination. Written requests for
reasonable accommodations must be submitted with the
barriers and lack of familiarity with computers are not covered under
policies are subject to change.