Test Applications:
Test applications are valid for four test windows.

Test Rescheduling Instructions:
To reschedule an existing test appointment within your test window, call Pearson VUE directly one business day before your test. Failing to notify Pearson VUE within the required time will result in losing all test fees paid and candidates must pay an additional fee to reschedule within your testing window. Call the CWEA office if you must reschedule outside your test window. 

Test Rescheduling Fee:
Reschedule one time outside your test window without a fee, determined on a case-by-case basis. If a testing window is skipped, a $40 rescheduling fee will apply for each test window skipped.

Retest Instructions:
Candidates must submit a Retest Application to CWEA along with the appropriate fees. You must skip one test window before retesting. You must have taken your test no more than one year ago to be eligible to RETEST.

Test Cancellations Instructions:
To cancel your application you must submit a signed written request (a letter stating you wish to cancel your application) to CWEA. The written request must be received at the CWEA office before your test window begins to avoid losing all fees received. Full refunds, less a $40 administrative fee, will be made within 4 weeks after the scheduled test date. There are no exceptions to this policy. If you have an existing testing appointment with Pearson VUE you must contact them first (1 day required) and cancel your appointment, then write and send a letter to CWEA-TCP staff to be received before your testing window begins.

A $75 fee will apply if you fail to cancel, a scheduled test appointment with Pearson VUE within one business day, arriving at the test site without current photo ID, or arriving at the test site 15 minutes after your scheduled test appointment. You will also lose all test fees already paid.

Item Appeals:
Candidates can appeal a test questions by using the function Flag to Enter a Comment during the test in the Comment Review screen. You are allowed to add comments to questions as long as you have time remaining. CWEA staff and subject matter experts will review the comments for consideration.

Test Result Notification:
Official test results are mailed to test takers no later than 4 weeks after the test date. All results are confidential and are only released to the certificate candidate. No results are given over the phone.  

Issue of Certificate:
Certificates will be issued to all candidates who pass the examination. Certificates are mailed about two to three weeks after result notifications are mailed.

Test Site Admission:
Certificate candidates are required to show at least one valid government issued photo identification (State driver’s license or ID, or passport). Candidates are not required to show their eligibility letters to enter the test site.

Test Security:
Candidates are only allowed to bring an approved calculator into the test site.  

Calculator policy:
Onscreen calculators are available on all tests.  Candidates may bring a calculator from the approved calculator list.

Renewal of Certification:
All certificates must be renewed annually. The first renewal is due one year from the last day of the month in which the certification exam was held. Certificate renewals more than one month past due are subject to the renewal fee plus a late fee. The late fee is a flat fee that graduates the longer the certificate holder waits to renew. Re-testing is required to reinstate certificates more than two years past due. Renewal notices are mailed to certificate holders two months before the due date. It is the responsibility of the certificate holder to ensure that his or her certificate(s) remains valid.

Re-Certification:
CWEA Certificate Holders shall be required to renew certificates annually, and shall be required to provide evidence of completion of 12 contact hours of continuing education requirements for certificate renewal every two years, beginning with all certificates renewable in January 2004.  For more information, visit CWEA’s website: www.cwea.org.
 
Americans with Disabilities Act:
In compliance with the Americans with Disabilities Act, reasonable accommodations will be provided for those individuals who provide CWEA with a physician’s certificate, or its equivalent, documenting a physical or psychological disability that may affect the individual’s ability to successfully complete the certification examination. Written requests for reasonable accommodations must be submitted with the test application.

All policies are subject to change.

Last Updated May 13, 2009