To cancel your application you must submit a signed written request (a letter stating you wish to cancel your application) to CWEA. The written request must be received at the CWEA office no later than six (6) days after the scheduled test date. Full refunds, less a $35 administrative fee, will be made within 4 weeks after the scheduled test date. There are no exceptions to this policy.

Item Appeals: Candidates who wish to appeal a specific test item must do so during the test by completing an Item Appeal form available from the test proctor. Item appeals will be evaluated and appropriate adjustments made during the scoring process.

Exam Result Notification:
Exam results are mailed to certificate candidates no later than 6 weeks after the examination date. No results are given over the phone, via e-mail or fax.  All results are confidential and are only released to the certificate candidate. 

Issue of Certificate:
Certificates will be issued to all candidates who pass the examination. Certificates are mailed about two to three weeks after result notifications have been mailed.

Test Site Admission:
Certificate candidates are required to show at least one valid government issued photo identification (State driver’s license or ID, or passport). Only after positive identification has been made by the proctor may a candidate’s test booklet be distributed. Candidates are not required to show their eligibility letters to enter the test site.

Test Security:
All tests are closed-book. No reference material, programmable calculators, computers, cell phones, palm pilots or cameras are allowed in the test site. Candidates should only bring a scientific calculator and a few #2, or softer, pencils. All writing and notes must be in the test booklet. Candidates are not allowed to take any notes from the test site. Candidates who violate test site rules may be asked to leave the site and may be disqualified from that test. All violations of test security will be investigated by CWEA and appropriate action will be taken.

Renewal of Certification:
All certificates must be renewed annually. The first renewal is due one year from the last day of the month in which the certification exam was held. Certificate renewals less than one year past due are subject to the renewal fee plus a late fee. Certificates more than one year past due are not renewable. Re-testing is required to reinstate certificates more than one year past due. Renewal notices are mailed to certificate holders two months before the due date. It is the responsibility of the certificate holder to ensure that his or her certificate(s) remains valid.

Re-Certification:
CWEA Certificate Holders shall be required to renew certificates annually, and shall be required to provide evidence of completion of 12 contact hours of continuing education requirements for certificate renewal every two years, beginning with all certificates renewable in January 2004. 

Americans with Disabilities Act:
In compliance with the Americans with Disabilities Act, special accommodations will be provided for those individuals who provide CWEA with a physician’s certificate, or its equivalent, documenting a physical or psychological disability that may affect the individual’s ability to successfully complete the certification examination. Written requests for special accommodations must be made no later than 3 weeks before the examination date.

All policies are subject to change.

Last Updated March 13, 2007